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Quality of service
Your satisfaction is our primary concern, some what refreshingly we see good service promoting repeat business.
Our industry leading service starts with the first phone call and goes all the way to our after care systems and warranty.
We stand by our lids and provide you with the information to not only buy and specify correctly (click to see our printable measuring guide) but also right through to maintaining and caring for your lid for years to come – as the saying goes “An educated customer is a happy customer”
High quality tapered cores
Simply put, we use the highest grade virgin 4 to 3” tapered insulation available in the UK, this thicker grade and higher density insulating core will easily meet your hot tubbing needs. The taper allows rain water to naturally drain off.
Inferior spa lids are flat and will quickly form puddles on the lid surface eventually breaking down the polystyrene insert cores. The taper offers the best combination of strength and heat retention whilst keeping the weight of the cover manageable for lifting and operating.
Be aware greater depths of covers do not necessarily mean better insulating or strength characteristics, as when talking about insulation, density is preferable to thickness, an example of this is loft insulation, 10 years ago we all insulated using 8" rolls, now with product development we can provide better insulating properties with 2" rolls, it is the same for hot tub lid inserts - thicker is rarely better than denser..
Quality cutting and stitching for additional life

Two commercial-grade water resistant zippers (concealed below the hinge fold) run the full width of each side of poolandspacentre covers, this is to allow easy access to the spa covers cores if required. The skirt is meticulously sewn from two layers of vinyl. It will save your side acrylic from UV rays and will keep the heat in the tub, we overlap the skirt for an aesthetic finish.
The thread used is always marine grade, we ensure areas of stress are reinforced substantially with additional stitching i.e. handles, skirt, hinge & straps.
A mesh underside is provided as we have found through years of experience that this can be easily mantained and will easily outlive your spa. We also provide ‘steam baffles’ at each end of the hinge area, these ‘pads’ form a seal to prevent heat
loss, beware if you want total hinge insulation you must select "full heat seal" in the options.
Security and locking
Our Tie Down Straps come as standard and are reinforced to secure the lid to your spa.
The clips are key lockable for that added bit of security (male and female parts and fitting screws are all supplied)
The "You and We" Warranty
We offer a industry leading 12 month guarantee that encompasses all manufacturers failures.
We realistically have a 2% warranty rate – strangely we are proud of the problems we have as we can honestly say we remedy all issues effectively and efficiently, we know that a lot of the competition import from the USA, making it impossible due to costs to support you in your warranty period (how can faults or shipping damage be rectified quickly and easily?), we have a proven procedure in place to quickly and fairly sort the situation out, this will provide backup not only in your warranty period but throughout the lifetime of the lid.
Buy a UK lid with a UK warranty. Click to view our full warranty
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